Website ticket queue
Live tickets from the public website — demo bookings, support requests, careers applications, chat. Status and assignments are tracked internally here.
Total tickets
—
Pulled from the website API
Open
—
New · In progress · Waiting
SLA breached
—
Older than 24h and not closed
Closed
—
Resolved + Closed
Tickets
| Ticket | Source | Name | Subject | SLA | Status | Assignee | ⚑ |
|---|---|---|---|---|---|---|---|
| Loading tickets… | |||||||
⚠️ Ticket numbers can repeat after a website restart (local counter resets) — the received timestamp under each ticket number is the true identity. Internal status/assignment changes are stored on this device only in this build.
Queue workflow
New → In progress → Waiting → Resolved → Closed
SLA targets: first response < 4h (green) · follow-up within 24h (gold) · anything older is breached and escalates to the CEO.